To cancel reservations made on this site:
1. On the bottom right hand corner of the Booking page you will find a section called ‘Find Reservation’
2. Simply add your email address and confirmation number to retrieve your booking information.
3. Options are available to cancel or amend your booking.
Please select your hotel to start the cancellation process:
Burj Al Arab
Jumeirah Essex House
Jumeirah Bab Al Shams Desert Resort & Spa
Jumeirah Beach Hotel
Jumeirah Emirates Towers
Jumeirah Carlton Tower
Jumeirah Lowndes Hotel
Madinat Jumeirah
Al Qasr
Dar Al Masyaf
Mina A' Salam
Jumeirah Living
For all other amendments and cancellations, email or call our Reservations Office